Effective Date: October 14, 2025
Introduction
Unity Wound Care (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Schedule an appointment
- Fill out contact forms
- Subscribe to our newsletter
- Communicate with us via email or phone
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Date of birth
- Insurance information
- Medical history and health information relevant to wound care services
- Emergency contact information
Protected Health Information (PHI)
As a healthcare provider, we collect and maintain Protected Health Information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). For detailed information about how we handle your medical information, please refer to our Notice of Privacy Practices provided at your first appointment.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages viewed and time spent on pages
- Referring website addresses
- Device information
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our wound care services
- Process appointments and communicate with you
- Send administrative information, updates, and service notifications
- Process insurance claims and billing
- Comply with legal and regulatory requirements
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Analyze website usage and improve user experience
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Healthcare Providers: With your consent, we may share medical information with other healthcare providers involved in your care
- Insurance Companies: To process claims and verify coverage
- Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., appointment scheduling systems, billing services)
- Legal Compliance: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, sale, or transfer of company assets
All third parties are required to maintain the confidentiality of your information and use it only for authorized purposes.
HIPAA Compliance
Unity Wound Care complies with the Health Insurance Portability and Accountability Act (HIPAA) and maintains appropriate safeguards to protect your Protected Health Information. For complete information about your rights under HIPAA, please review our Notice of Privacy Practices.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Restrict or object to certain processing activities
- Request a copy of your medical records (subject to applicable laws)
To exercise these rights, please contact us using the information provided below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Unity Wound Care
407-474-9923
contact@unitywoundcare.com